At The Healing Touch Academy we are committed to ensuring the safe guard of your personal data and the trust and confidence of our clients. This policy sets out how we treat your personal information, we have provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
- What Information We Collect
When someone visits www.healingtouchacademy.co.uk we use a third party service, Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
- Using your personal data
Privacy of personal information is an important principle to The Healing Touch Academy. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services we provide. Below identifies the personal data we collect and store.
- an individual's personal characteristics (e.g., gender, age, home address or telephone number, family status);
- health (e.g., health history, health conditions, health services received by them, current medication and treatment information provided by The Healing Touch Academy);
- activities and views (e.g., opinions expressed by an individual, an opinion or evaluation of an individual).
- Using Your Personal Data
Like all medical professions, we collect, use and disclose personal information in order to serve our clients. For our clients, the primary purpose for collecting personal information is to provide treatment. For example, we collect information about a client's health history, including their family history, physical condition, function and social situation in order to help us assess what their health needs are, to advise them of their options and then to provide the health care they choose to have. We use your personal data to remind you of up coming appointments, in
the rare case when needs arise to reschedule appointments. We also use your personal data to send invoices to you, correspond via email regarding queries and enquires relating to your appointments. We will not without your express consent, provide your personal information to any third parties for the purpose
A second primary purpose if you have consented is to use your personal details to send you email newsletters, send offers by text and deliver seasonal greetings, such as Christmas cards that also may include vouchers for use at The Healing Touch Academy.
The secondary primary purpose is only with your consent as per your client card dated 2018.
You can update your communication preferences at any time by contacting us by either email firstname.lastname@example.org or telephone 0115 9676434
We do not collect or retain credit or debit card details or history of purchases (excluding appointment histories and the details of appointment histories).
- Other disclosures
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
- Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We do not sell, rent or distribute personal information to third parties. We store your personal details at our organisation in locked storage.
- Your Rights
You may instruct us to provide you with any personal information we hold about you.
You may opt out at any time any email, text, telephone and mail marketing you had previously consented to. You will only receive these if you had previously agreed to do so.
- Third Party Websites
Our websites may contain links to other websites. We are not responsible for the content, privacy policies or practices of third party websites.
- Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The Healing Touch Academy 6-8 The Market Place Arnold,
Nottingham NG5 6ND
Alternatively you can contact us by telephone on 0115 9676434